2013 Q7 diesel Crank Pulley Failure at 47,000 miles
03-08-2021, 04:50 PM
#71
03-08-2021, 05:39 PM
#72
FYI, do NOT order from them. The PayPal payment goes through immediately, I have no order confirmation. The transaction email doesn't match the website, and the contact us email doesn't match the site and the link does not work. I am attempting to cancel the order through my CC that is tied to my PP account. I do not trust this transaction at all.
03-09-2021, 05:22 AM
#73
AudiWorld Super User
Different Order Experience
FYI, do NOT order from them. The PayPal payment goes through immediately, I have no order confirmation. The transaction email doesn't match the website, and the contact us email doesn't match the site and the link does not work. I am attempting to cancel the order through my CC that is tied to my PP account. I do not trust this transaction at all.
I probably have as well, but will see how it plays out...this is why one uses a credit card for online purchases; zero liability.
Last edited by '10Q7TDI_Prestige'; 03-18-2021 at 02:07 PM. Reason: add site test details
03-09-2021, 05:12 PM
#74
Sorry to hear that; it does sound like you got site-redirected/scammed.
I, however, do have an order # with transaction/purchase receipt, and Paypal also emailed me that they have not paid the seller yet, pending the order fulfillment. I have clicked-around on this site and everything works normally, no broken links. It does clearly indicate the processing time expectation is 10-15 days and can be further extended during peak business times or do to order customization requests, etc, which is not ideal, but sure beats the out-of-stock/back-ordered status/no ETA message I found on most every other vendor site for this pulley. If I was hard-up for the part I would pay the hostage ransom price of $260+ for it, but I'm not. I've got a 2nd Q7 running strong/no pulley issues, and also my playcar (Focus SVT) sits impatiently with its' battery on trickle charge.
So I do things a bit different online than some others might. Firstly, I run Avast Antivirus software, which is top-rated and proactively sniffs out fake sites and prevents my being rerouted / someone trying to steal my identity or banking info, etc. It also protects everything on my laptop from malware and locks down all my sensitive docs, etc., from ransomware access. Avast is both respected in the industry and is highly rated and recommended by Consumer Reports. Secondly, I don't use a paypal account, I just paid via cc directly via paypal site, so I eliminate my risk completely, and it's easy to dispute a charge or cancel. Third, I did get a purchase receipt and also a paypal email stating that they would not disperse until the order was processed, etc., so I'm thinking you simply got redirected to a hacker/pirate site possibly as you don't run a strong antivirus with these same protective perks included perhaps?
My order tracking shows pending fulfillment status and the payment hasn't gone through as yet, so I'm thinking you might want to get on a free trial of the Avast Antivirus today, and then pick it up at the end of trial when they start offering you insane discounts off their regular retail price. I'll keep updating this purchase based on my experience, but I haven't been scammed as yet, which I attribute to my Avast Antivirus/firewall/anti-phishing/anti-malware/anti-ransomware...anti-pretty much everything.
I, however, do have an order # with transaction/purchase receipt, and Paypal also emailed me that they have not paid the seller yet, pending the order fulfillment. I have clicked-around on this site and everything works normally, no broken links. It does clearly indicate the processing time expectation is 10-15 days and can be further extended during peak business times or do to order customization requests, etc, which is not ideal, but sure beats the out-of-stock/back-ordered status/no ETA message I found on most every other vendor site for this pulley. If I was hard-up for the part I would pay the hostage ransom price of $260+ for it, but I'm not. I've got a 2nd Q7 running strong/no pulley issues, and also my playcar (Focus SVT) sits impatiently with its' battery on trickle charge.
So I do things a bit different online than some others might. Firstly, I run Avast Antivirus software, which is top-rated and proactively sniffs out fake sites and prevents my being rerouted / someone trying to steal my identity or banking info, etc. It also protects everything on my laptop from malware and locks down all my sensitive docs, etc., from ransomware access. Avast is both respected in the industry and is highly rated and recommended by Consumer Reports. Secondly, I don't use a paypal account, I just paid via cc directly via paypal site, so I eliminate my risk completely, and it's easy to dispute a charge or cancel. Third, I did get a purchase receipt and also a paypal email stating that they would not disperse until the order was processed, etc., so I'm thinking you simply got redirected to a hacker/pirate site possibly as you don't run a strong antivirus with these same protective perks included perhaps?
My order tracking shows pending fulfillment status and the payment hasn't gone through as yet, so I'm thinking you might want to get on a free trial of the Avast Antivirus today, and then pick it up at the end of trial when they start offering you insane discounts off their regular retail price. I'll keep updating this purchase based on my experience, but I haven't been scammed as yet, which I attribute to my Avast Antivirus/firewall/anti-phishing/anti-malware/anti-ransomware...anti-pretty much everything.
03-09-2021, 06:05 PM
#75
AudiWorld Super User
Yup, it was fraud. Starting over again...
Last edited by '10Q7TDI_Prestige'; 03-18-2021 at 02:09 PM. Reason: Updated Order Status
03-18-2021, 07:00 PM
#78
Looks like there are plenty in Europe....might be worth the shipping cost.
https://www.ebay.com/itm/Belt-Pulley...0/352943383553
https://www.ebay.com/itm/Belt-Pulley...0/352943383553
03-31-2021, 11:23 AM
#79
AudiWorld Super User
TDI Crankshaft Pulley is Covered by the 'Dieselgate' Extended Warranty
[QUOTE=drjonez;25566384]Looks like there are plenty in Europe....might be worth the shipping cost.
After reading this thread, I've been super-frustrated trying to find a reasonable cost replacement for the heavily corroded (flaky corrosion, it looks like a biscuit, but rusty..seriously) crankshaft pulley on our '15 Q7 TDI. They simply 'don't exist' in North America unless you are willing to go to the dealer or pay similar extortion pricing on the secondary market.
I finally took a step back realizing that perhaps we were all looking at this from the wrong perspective. So, I reread the TDI warranty coverage doc again multiple times and realized that the crankshaft pulley is actually part of the "engine long block assembly", which is covered by the TDI extended warranty for those owners fortunate enough to have it.
Long story short; I called my Audi dealer and spoke direct to the Service Mgr, outlined the issue, told him it is a covered item as per the extended TDI warranty details, sent him several pictures of the extreme corrosion on my crankshaft pulley, etc. In short, I didn't merely suggest to him that they should replace it, I told him it is a covered item based on the specific details called out in the warranty coverage document. He called me back after going to his warranty administrator and reviewing the TDI warranty document, which specifically calls out the crankshaft assembly, and verified the crankshaft pulley is covered by the TDI extended warranty and they will replace it as such, gratis.
I'm scheduled for mine to replaced under the TDI warranty, and they even have the part in stock, go figure
.
After reading this thread, I've been super-frustrated trying to find a reasonable cost replacement for the heavily corroded (flaky corrosion, it looks like a biscuit, but rusty..seriously) crankshaft pulley on our '15 Q7 TDI. They simply 'don't exist' in North America unless you are willing to go to the dealer or pay similar extortion pricing on the secondary market.
I finally took a step back realizing that perhaps we were all looking at this from the wrong perspective. So, I reread the TDI warranty coverage doc again multiple times and realized that the crankshaft pulley is actually part of the "engine long block assembly", which is covered by the TDI extended warranty for those owners fortunate enough to have it.
Long story short; I called my Audi dealer and spoke direct to the Service Mgr, outlined the issue, told him it is a covered item as per the extended TDI warranty details, sent him several pictures of the extreme corrosion on my crankshaft pulley, etc. In short, I didn't merely suggest to him that they should replace it, I told him it is a covered item based on the specific details called out in the warranty coverage document. He called me back after going to his warranty administrator and reviewing the TDI warranty document, which specifically calls out the crankshaft assembly, and verified the crankshaft pulley is covered by the TDI extended warranty and they will replace it as such, gratis.
I'm scheduled for mine to replaced under the TDI warranty, and they even have the part in stock, go figure
.
03-31-2021, 11:44 AM
#80
AudiWorld Member
Awesome! I thought about that route, but my dealer was into dragging things out. I figured there would be a hassle, and just paid. Wonder if I can seek reimbursement. I’ll have to take a look 🤔😁