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Broken Coil Spring

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Old 03-14-2022, 09:10 AM
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Default Broken Coil Spring

Hey Y'all -

Spend some time with the Q7 on a lift this weekend and I figured I would share a finding with you all. A few weeks ago the wife stated she heard a loud bang sitting in a parking lot and felt like she was rear ended, but no cars were around her. I took away that she was crazy, but I was wrong...

Anyone had this happen on their Q7? It is the passenger rear for reference.




Old 03-14-2022, 10:07 AM
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I've seen something similar. Probably a bad batch of springs out there.

Last edited by FrenchToast; 03-14-2022 at 10:13 AM.
Old 03-15-2022, 08:37 AM
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Originally Posted by n00bkiller944
Hey Y'all -

Spend some time with the Q7 on a lift this weekend and I figured I would share a finding with you all. A few weeks ago the wife stated she heard a loud bang sitting in a parking lot and felt like she was rear ended, but no cars were around her. I took away that she was crazy, but I was wrong...

Anyone had this happen on their Q7? It is the passenger rear for reference.


wow! Kinda sucks to get something like this on an otherwise reliable and trustworthy rig. But on the bright side, time to slam on the solid tried and tested H&R lowering springs? They use to float around for some $250 forgot when.

cheers,
Bob
Old 03-16-2022, 05:28 AM
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I think I am going to stick with OEM. We like the ground clearance, and it is the wife's rig.
Old 03-18-2022, 07:35 AM
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This just happened to me today. I had just parked and heard a loud bang but not like a car impact noise. like the OP no other cars around.
The car drove fine on the way home.
I'm lifting and inspecting later today.
Old 03-18-2022, 08:32 AM
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Sure enough it broke. Right rear also. What to do now? Is it safe to drive on? Looks like the broken upper is laying securely on the control arm.
I will definitely be reporting this one to NHTSA.



Last edited by richsurf; 03-20-2022 at 04:59 PM.
Old 03-18-2022, 11:12 AM
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I called dealer service and of course he's never heard of something like this.
I talked to the parts guy and he said it does happen every so often.
I made a report to NHTSA and called AoA but haven't gotten a call back yet.
Old 03-19-2022, 05:32 AM
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Talked to AoA and was told it has to be inspected by a dealer and to go to the one I normally use for the “courtesy compensation” process to start.
I talked to the service guy and he said I should have had the inspection done prior to calling AoA. There’s a process where they look at where the car was bought and how many services the dealer has done to decide if the owner gets any compensation for repairs. This courtesy sounds like quid pro quo. Since I bought it from a private owner and have only had audi notifications and one large service (water pump) I’m not expecting any compensation.

Last edited by richsurf; 03-19-2022 at 05:35 AM.
Old 03-19-2022, 10:17 AM
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What year are these happening to?
Old 03-19-2022, 02:56 PM
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Originally Posted by keg97
What year are these happening to?
Mine's a 2017 Prestige 3.0 bought new by the previous owner in December 2016.
66935 miles when it happened.

Last edited by richsurf; 03-21-2022 at 03:14 PM.
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