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Noise from steering wheel

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Old 10-08-2016, 07:44 AM
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Default Noise from steering wheel

Hi all Q7 driver,

Since 3 weeks ago, I have started to hear some noise from within the steering wheel when I turn it. It sounds very much like something lacking lubrication. It sounds the same under various driving modes (under which steering wheel has different feedback).

Sample video here:

Does anyone have this issue? Any suggestion is much appreciated.

Background info:
- It has been 6 months since I picked up the vehicle in early April
- Odometer 4200km
- Manual adjustment for Steering Wheel (non-electric adjustment)
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Old 10-11-2016, 07:27 PM
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I have the same problem with my 2017 Q7, The steering makes squeaking sound and the front suspension also make clicking sound when driving into my driveway at slow speed, another annoying sound is when you slow down to stop, you will hear a poping sound coming from the front of the Q7, its really annoying to hear all these sounds on a 4 months old car with 4,000 miles only, The dealer is replacing the Steering Gear box assembly today
Old 10-11-2016, 08:12 PM
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If the Q7 is similar to the A6 steering column, there's a plastic collar at the end of thel column that eventually wears and starts to rub causing the sound. It can be lubricated or replaced but in time, the sound returns. It seems to be more noticeable at certain temperatures.
Old 10-16-2016, 08:13 AM
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Thanks for your reply. Much appreciated.

The Q7 is fairly new.... Do you think it's possible due to the same reason?

Regarding the plastic collar, how can I locate it for lubrication? Is it 'doable' by me?

Originally Posted by snagitseven
If the Q7 is similar to the A6 steering column, there's a plastic collar at the end of thel column that eventually wears and starts to rub causing the sound. It can be lubricated or replaced but in time, the sound returns. It seems to be more noticeable at certain temperatures.
Old 10-16-2016, 08:56 AM
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If you're under warranty, let the dealer do it - they'll prob just replace it.
Old 10-16-2016, 01:37 PM
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Noticed a creek today that's not as bad as yours but still unacceptable.
Old 10-18-2016, 06:44 AM
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I heard this sound this past weekend. It is now gone. I had the car parked in the sun for most of Saturday and Sunday. Wonder if heat aggravates it.
Old 10-18-2016, 07:00 AM
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Originally Posted by PROEDGEBIKER.COM
Noticed a creek today that's not as bad as yours but still unacceptable.
I can hear the creak with the same procedure you did, but very faint though.
Old 10-18-2016, 07:51 AM
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Outside temperature definitely is a factor as the plastic collar shrinks and expands slightly.
Old 11-05-2016, 12:40 AM
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Hi

I have a 2017 Q7,I believe I have same issue with you,did you get it fixed? My dealership has no idea what's going on. please let me know,thanks


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