5K Service Yesterday! Bad experience.
03-27-2005, 11:06 AM
#1
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5K Service Yesterday! Bad experience.
Took my car to Valley Motors in MD for it. Dealer could not do anything I asked.
Asked to have locks reprogrammed= Could not do it
Asked to have seat belt chime turned off= NOPE
Check for scaping sound at idle when in drive= Nothing
They did not even rotate the tires!
In comparison to BMW dealers the service at AUDI does not even compare!
Asked to have locks reprogrammed= Could not do it
Asked to have seat belt chime turned off= NOPE
Check for scaping sound at idle when in drive= Nothing
They did not even rotate the tires!
In comparison to BMW dealers the service at AUDI does not even compare!
03-27-2005, 12:02 PM
#2
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You need to have a serious talk with the service manager! If that doesen't help
talk to AoA customer service and find a new dealership for service. You CAN take the car anywhere!
03-27-2005, 01:51 PM
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That is your experience, my BMW dealership sucks...
While Jim Ellis Audi was not the best dealership in the world, Hank Aaron BMW is horrible. They wanted $70 to turn two torx screws!!! They constantly talk down to you and take forever. Audi was much better and my next car will not be a M3 again, it will be a S4.
03-27-2005, 02:19 PM
#5
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Re: 5K Service Yesterday! Bad experience.
Has anyone ever had a good experience??? My GF has an A4 so I know first hand about there service Dept...definitely not looking forward to my 5K service.
03-27-2005, 03:10 PM
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Re: You need to have a serious talk with the service manager! If that doesen't help
Yeah, the service manager was the one who helped me. I gave them a honest survey score last time and he called me to find out why. I told him, but it does no good. All of the things, to not rotate the tires after having the car for the entire day. I do not get it!
