APR stage 3 code update for A boxes isn't ready yet
11-15-2005, 12:38 PM
#1
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APR stage 3 code update for A boxes isn't ready yet
I just got home and pulled my ecu to get the data that APR needs. I called and they said try back next week
Am I the only person waiting on A box update?
Am I the only person waiting on A box update?
)
11-15-2005, 01:01 PM
#4
I have a greeeeaaaaat idea - how about you e-mail him when the software upgrade is available......
That way, he doesn't need to sit on hold to try to find someone who might know the answer.
I don't know, for $6749 for a stage III kit, I think a 3 second e-mail is in order to let him know about an update.
I don't know, for $6749 for a stage III kit, I think a 3 second e-mail is in order to let him know about an update.
11-15-2005, 01:09 PM
#5
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Whoaa buddy.. I have no problem calling them back:)
I was running my mouth all day at work about how I can't wait to get it loaded. At this point, I'm just grateful they took time to update the code
Especially considering they don't charge us for the extra time they had to pay an employee to develop it.
Especially considering they don't charge us for the extra time they had to pay an employee to develop it.
11-15-2005, 01:15 PM
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I think an idea of a neewsletter or quick e-mail notifying all owners is appropriate.
But very few of us have sophisticated CRM systems that will allow us to keep track of requests like that...
For example I have a number of people that asked me to e-mail them when the ASP TruDual will be back in stock. I created a folder in my mailbox with these requsts. The problem is that if I forget to look at that folder - they will not get any updates.
Of course I could have a reminder that pops up, but that thing would have been popping up for months now. And of course other people want to be notified when something else happens... it actaully is one of the hardest things to keep straight.
If I can't answer an e-mail right after I read it, chances go down significantlly that I will answer it... it just gets lost. Or I answer it 2 weeks later when I am cleaning my inbox.
For example I have a number of people that asked me to e-mail them when the ASP TruDual will be back in stock. I created a folder in my mailbox with these requsts. The problem is that if I forget to look at that folder - they will not get any updates.
Of course I could have a reminder that pops up, but that thing would have been popping up for months now. And of course other people want to be notified when something else happens... it actaully is one of the hardest things to keep straight.
If I can't answer an e-mail right after I read it, chances go down significantlly that I will answer it... it just gets lost. Or I answer it 2 weeks later when I am cleaning my inbox.
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11-15-2005, 01:16 PM
#8
For the money we have spent on stage III, these companies should have a master e-mail list and...
let ALL the owners know when an update is available.
While I think APR and AWE are awesome for continuing to improve their kits, I'm not sure people should need to have to call to find out if an update is available.
All people don't read Audiworld.
It always bugged me when there were updates to things and all people that bought it weren't told about it.
While I think APR and AWE are awesome for continuing to improve their kits, I'm not sure people should need to have to call to find out if an update is available.
All people don't read Audiworld.
It always bugged me when there were updates to things and all people that bought it weren't told about it.
