AaronS4

Online Parts Order (not the repair shop)

May 2, 2011 ordered a clutch online, requested 3 day shipping. Repeated phone calls and emails to get a shipping status update to no avail. "Let me check on that and have Jonathan call you..." Never heard from him. After 3 weeks of patiently absorbing their bull****, "it's on backorder", "wrong parts sent by supplier"...I finally called AWE-Tuning to see what the hell was going on. Not the first complaint they have received about Exalt.

Long story short, AWE sent me my clutch 3 days later and I am now disputing the $570 charge on my credit card. I tried to call/email Exalt about getting a refund, "it's being processed by accounting", "you should have it in 48 hours". Another 2 weeks and no refund. I also later read the fine print on the website about a 7% cancellation charge, we shall see about that. What kind of business are these guys running, jeez. Next stop, BBB.

DO NOT ORDER ANYTHING FROM THEM!

AWE is great btw :-) thanks guys.

GlickKelyotavla

hey guyz i m new here in this forum .and i want rim for my audi i am looking little bit used rim if you know where is the shop in El cajon so plz tell me.

Locksmith El Cajon CA