A BIG THANK YOU to Mike Rooney and Ingolstadt West!!!
10-21-2005, 11:52 AM
#1
Senior Member
Thread Starter
Join Date: May 2004
Posts: 6,149
Likes: 0
Received 0 Likes
on
0 Posts
A BIG THANK YOU to Mike Rooney and Ingolstadt West!!!
Mike and the IW staff really did impress me last week. I called Mike to make an appointment to pressure test the Avant. Mike informed me that they were slammed, but he'd see what he could do to get me in ASAP. It ended up that the only way I could get the car in was to drop if off the night before the service appointment so they could work on it while I was away. Mike offered to stay at the shop late and wait for me to arrive so that the car could be locked up in their garage overnight and so that we would have an opportunity to discuss my car's symptoms. Mike called me promptly the next morning with news about the pressure test. Apparently I was MISSING an o-ring that sealed the drivers side turbo intake to the Y-pipe assembly. This was causing the car to run lean and knock on a fairly regular basis. This o-ring is a pretty obscure part and proved to be difficult to locate. I was on a particularly tight time schedule and wanted to participate in a track event that was taking place the next day... So waiting to find an obscure part wasn't really so appealing. After called all the local dealers and parts suppliers, it wasn't looking so good. At about 5 pm, Mike sent one of his guys to a local Porsche / Audi / Ferrari dealer to compare the passenger side o-ring to everything that the Audi / Porsche parts department had. The came close a few times in the Porsche parts bin, but never found a match that was close enough to work properly. On a whim, the tech started rummaging through the Ferrari o-ring collection and found a PERFECT MATCH. The parts were purchased and installed on my car, and they finished the job around 7pm. To accommodate my late-pickup needs, I paid over the phone and my car was parked outside the gated area of their garage with the keys locked inside. At 10pm I picked up my car (with a spare set of keys) and drove home, enjoying all the boost I wanted and none of the knocking that I had previously experienced.
So I'd like to publicly thank Mike Rooney and all the guys @ IW for all their help (and resourcefulness) in getting my car running again, and in time for the track event. It's difficult to find someone honest to wrench on your car and I'm grateful to have found an Audi specialist that is local to me that I can trust.
If you're So Cal and need some work done, call Mike @ 866-464-2834.
-Sterling
So I'd like to publicly thank Mike Rooney and all the guys @ IW for all their help (and resourcefulness) in getting my car running again, and in time for the track event. It's difficult to find someone honest to wrench on your car and I'm grateful to have found an Audi specialist that is local to me that I can trust.
If you're So Cal and need some work done, call Mike @ 866-464-2834.
-Sterling
