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Experiences w. Steve McDonald (AoA DC/VA/MD area rep.)?

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Old 08-31-2003, 05:28 PM
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Default Experiences w. Steve McDonald (AoA DC/VA/MD area rep.)?

Has anyone had any experience with involving Steve McDonald in dealer service problems - he is the Audi of America Service Area #92 Representative covering Northern Virginia? Has he been of any help in resolving your issues or did you have to go higher? If so, who did you go to?

I have a serious outstanding issue with Audi of Alexandria, and am trying to decide whether to try to involve Audi of America or go directly to the courthouse.

Thanks!
Old 08-31-2003, 06:13 PM
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Default ??? Care to elaborate?

What's the problem? Who've you been dealing with at AoA?

Steve's a great guy, I've been schooled by him a number of times. Prides himself on being technically & hands on proficient. Contact me if you have further q's.
Old 09-01-2003, 05:29 AM
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Default I agree that speaking to Mat is a good idea as a first option. Hopefully resolve the problem

w/o any more headaches.
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