Got a nice e-mail from ECS Tuning. ;-)
04-24-2003, 11:42 AM
#22
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Yes, hence the alternate title ECS Tuning Kicks A$$.
No, that would probably be a pretty crappy decision from a business standpoint, or would it have been? It could have meant that for $110 they would have more or less guaranteed at least one future customer and probably more, since customer service from tuning companies seems to be as valuable as gold to a lot of people.
Instead, they saved $110 and remain, in my mind, nothing special. That said, I certainly understand their decision and I'm not looking down on them because of it.
Instead, they saved $110 and remain, in my mind, nothing special. That said, I certainly understand their decision and I'm not looking down on them because of it.
04-24-2003, 11:49 AM
#24
It could have been a good business decision if...
you were the ONLY person who took advantage of the mistake. But what if 100 other people had done so?
It would also set a precedent for future mistakes. People would point to your experience and complain about how unfairly they were treated if not given the same treatment.
It would also set a precedent for future mistakes. People would point to your experience and complain about how unfairly they were treated if not given the same treatment.
04-24-2003, 11:49 AM
#25
Now I've heard it all. You want stuff for practically free....
and at a price that obviously not correct, and then you badmouth them (yes you have indirectly in the other posts) because they want to correct the mistake? Gimme a break. You're just looking for a way to screw them. Work on your integrity a little.
04-24-2003, 11:58 AM
#28
I'm pretty sure that they still don't have to honor it.
Common sense tells me that they don't have to honor it (just multiply a $100 transaction by 1000 people and you can see it would put a company out of business), but I do not know the exact legal issue.
04-24-2003, 12:02 PM
#30
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I agree, however you make an important destinction by caling it a mistake, they said their system
was hacked. If it was a mistake and they e-mailed me to say that, it probably wouldn't have been worth posting, that someone "hacked" their website and changed two prices is kind of funny, or at least I though.