My overall "take" on the current tire bubble situation...
#1
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I think Audi and Bridgestone smell another Volvo class-action suit in the wind, and are trying to put it off while they figure out how to handle this.
I say this because the customer service folks for both companies seem "programmed" with a fixed, legally permitable, response. Audi (AOA, actually) disclaims the tires entirely, will not even make a list of complainers, and Bridgestone tells everyone this is the first they have heard of it, you must've damaged the tire, not covered, but if you go to a tire dealer, we will "give" you 50% off a replacement, "from the kindness of our heart". Bull****, if it were really my fault, they would cover NOTHING.
Meanwhile, I'm taking mine off, and waiting for the settlement that I am certian will come.
I say this because the customer service folks for both companies seem "programmed" with a fixed, legally permitable, response. Audi (AOA, actually) disclaims the tires entirely, will not even make a list of complainers, and Bridgestone tells everyone this is the first they have heard of it, you must've damaged the tire, not covered, but if you go to a tire dealer, we will "give" you 50% off a replacement, "from the kindness of our heart". Bull****, if it were really my fault, they would cover NOTHING.
Meanwhile, I'm taking mine off, and waiting for the settlement that I am certian will come.
#3
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As to taking it to another tire store, they, too, would have to call Bridgestone for authorization, and I am sure they will get the same, legally phrased to try and shed liability, response.
Besides, at this point, I simply don't want the crap on my car, I have no confidence that it will not happen again, on it's own, with perhaps more catastrophic results.
The 5 Sport Pilots should be here Monday!
If the 040's end up being a complete loss and AOA/Bridgestone get away with it, fine, my safety comes first, and _I_ believe them to be unsafe tires (NOT due to the snow issue, ONLY the bubble one). And my opinion, and experience, has the most effect on my decision.
I know others like them, and I truely pray that I am wrong for thier sakes and safety, but I must do what I can for my own safety.
Besides, at this point, I simply don't want the crap on my car, I have no confidence that it will not happen again, on it's own, with perhaps more catastrophic results.
The 5 Sport Pilots should be here Monday!
If the 040's end up being a complete loss and AOA/Bridgestone get away with it, fine, my safety comes first, and _I_ believe them to be unsafe tires (NOT due to the snow issue, ONLY the bubble one). And my opinion, and experience, has the most effect on my decision.
I know others like them, and I truely pray that I am wrong for thier sakes and safety, but I must do what I can for my own safety.
#5
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The tire dealer that I went to would not even offer that. They claimed that the tires did not have road hazard warranty. If you accept that statement, then I should have been able to purchase said warranty when I bought the car.
Not being able to do so puts the customer in a precarious position. A catch 22 of sorts.
Jim, if AoA does contact you please let us know.
Not being able to do so puts the customer in a precarious position. A catch 22 of sorts.
Jim, if AoA does contact you please let us know.
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