RocketJohn

Just to give you an Additional update...

My S4 was supposed to be ready today, Monday the 16th. All that was required last Wednesday, was the installation of an ABS sensor that was due to arrive Thursday the 12th of April. The ABS sensor arrived but cannot be installed correctly, because back in February the WRONG rear control arm was received and installed on my S4. So... The dealer has informed me that the CORRECT rear control arm has to be ordered in order for the ABS brakes to function properly. Late next week is the earliest ETA... which will bring my car to its 5 month anniversary for being at Prestige, for an accident that required NO paintwork.

Anything that can go wrong, will go wrong,
RJ
last drove his car November 27th...

RocketJohn

See, in February, the dealer realized the wrong rear control arm came in, but decided to drill and tap a hole for the ABS sensor. So instead of getting the correct arm, they guessed and now the ABS sensor light won't go off, cuz its in the WRONG position...

Will this ever end?
RJ
almost at 5 months...

LosGatosS4

isn't there a better dealer in your area? sounds like this one's got their head up their **** :-/

RocketJohn

I just want a Mercedes Benz... or a Lexus... I don't even care about car PERFORMANCE at this point... I just want SOME service... just SOME...

RJ
beyond given UP on Audi... beyond...

malcho

Have them compensate you for the control arm !@$# up!!!

RocketJohn

but nothing has happened yet... about to make the 6th payment with the car out of commission... owned it for 18 payments... anyone wanna go Car Shoppin?

RJ
beyond disgusted

S4Newbie

When he mentioned Prestige, I immediately thought of a dealer in Miami. But the story he gives is freakishly similar to my dealings down here in the sun. Thus, I'm convinced it's not localized UV irradiation of the brain, but instead Audi's basic Service Philosophy.

I had a VW before the Audi. No surprise that VW service sucked equally.

Great car, bad service. This means: don't get in an accident, cuz it can't be fixed. Also means: don't ruin your engine, cuz it can't be fixed.

Start paging through the Lemon Law while standing in the dealership service area. Mention it says something about fixing problems in 30 days, yada yada yada.

It had a surprising result for me. My Jetta went back to VW under lemon law, and this Audi may do the same if they can't fix my "We Owe" items.

RocketJohn

I told my self long ago I'd never buy another VW... now I have to include Audi... cuz this is it!