Very happy with Valentine One customer service...
09-09-2004, 10:55 AM
#1
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Very happy with Valentine One customer service...
My V1 (purchased over a year ago, and out of warranty) began to go nuts lately. It would detect major false alarms when there was no source around. It would also emit a constant BEEP after 2 minutes of being turned on.
I sent it in to Valentine saying that this just happened all of a sudden. They fixed it and overnighted it back to me, completely free of charge. I would have expected this if the unit was still under warranty, but it was not. Kudos to Valentine Research.
<img src="http://www.valentine1.com/carryingcase/v1homephoto1.gif">
I sent it in to Valentine saying that this just happened all of a sudden. They fixed it and overnighted it back to me, completely free of charge. I would have expected this if the unit was still under warranty, but it was not. Kudos to Valentine Research.
<img src="http://www.valentine1.com/carryingcase/v1homephoto1.gif">
09-09-2004, 11:13 AM
#4
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Mike Valentine hangs out on Rennteam.com if you feel like thanking him personally. :-)
Nick: W8MM (shortwave callsign?).<ul><li><a href="http://www.rennteam.com/showprofile.php?Cat=0&User=1291">Mike Valentine</a></li></ul>
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