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Q5 Homelink not working

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Old 06-28-2024, 08:33 PM
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Default Q5 Homelink not working

2024 Q5 Homelink won’t recognize my opener at all- stays stuck on the point opener at rear view mirror stage. Previously had no issues pairing 2011 and 2015 Q5’s, and recently wife’s 2024 Volvo V60. (took all of 30 seconds).
Have tried turning off all driver assist systems, no luck. Opener frequency should be fine, so removing fuse as some indicated doesn’t apply.
Anyone solve this issue?
Thanks!
Old 06-29-2024, 01:43 AM
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Did it work and stop working or never worked?
Old 06-29-2024, 06:06 AM
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It initially recognized the hand held opener, but never synced with the garage door motor after going through all Audi's recommended steps. Did a reset, and hasn't recognized the hand held opener since...
Old 06-29-2024, 07:40 AM
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Originally Posted by TripleQ5
It initially recognized the hand held opener, but never synced with the garage door motor after going through all Audi's recommended steps. Did a reset, and hasn't recognized the hand held opener since...
I asked because a year ago my Homelink module died and had to be replaced under warranty. It was the oddest thing but the dealer said this does happen occasionally.
But with current openers, the handheld does nothing. All the programming has to be done by pressing the program button on the opener itself and connecting the homelink directly to the opener.
Old 06-29-2024, 07:45 AM
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It can be frustrating, but I've never had an issue with our Audis on our LiftMaster, but did you delete all and start over? Different opener manufacturers have different procedures, so I'd check there, too.

Since it recognized once but did not link, I'd try a delete and start over after checking with the opener model. No need to reset all your MMI settings.

Deleting programmed systems
The programmed systems can be deleted individually
or all at once.

> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the edit button.
> To delete an individual system, press the
button for the desired system. If the checkmark
V is set, select: Delete.
> To delete all systems, select: All > Delete.


edit:
After seeing AtlantaA6 post there is another possibility. If your opener mentions D mode, that is also a setting available in the MMI. My old opener uses standard but not all do:

In Standard Mode, the car learns to emit the same signal that is sent by the remote and is then paired to the receiver (garage door opener, gate opener, etc).

D-Mode is used if the device you're pairing with doesn't have a remote available but has a "Learn" or "Program" button. It allows you to program the vehicle to communicate directly with the device's receiver without having to pair a remote first. In this mode, the receiver learns the signal.


Last edited by jim2560; 06-29-2024 at 07:49 AM.
Old 06-29-2024, 10:00 AM
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Thanks for the info! Tried that- nothing happened in the Audi homeland while program button blinking on the opener....
Old 06-29-2024, 10:05 AM
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Thanks for your reply. I did delete the system that initially was recognized, made no difference.

Anything I have to change in MMI/Homelink settings to try D mode. My opener does both, and we programmed Volvos and my previous Q 5's that way, but my '24's Homelink didn't recognize when I tried this...
Old 06-29-2024, 10:49 AM
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Sorry it's not working--all 3 Audis recently I just followed the prompts on the MMI, learned it next to the mirror, and then I think on the second press of the icon it worked even though my opener has a Learn button (which I never touched). 30 year old LiftMaster.
Old 06-29-2024, 01:22 PM
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I initially had problems with mine and removing the fuse fixed the issue. Mine usually hung up when it asked if the garage door was moving. It wasn’t so I kept replying “no”. Recently I was adding my daughter’s house to my car. When it got to the question regarding the door moving I said “yes” even though it wasn’t. Programmed the opener no problem and it works perfectly. This last time I didn’t remove the fuse. Weird.
Old 06-29-2024, 06:07 PM
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I know some years of honelink have issues with certain openers, in particular chamberlain/lift master openers with a purple button/purple antenna

what opener do you have and if it’s a chamberlain or lift master what color antenna?
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