Hank

1. Saturn 900 (score)
2. Infiniti 897
3. Lexus 894
4. Cadillac 890
5. Volvo 883
6. Buick 882
7. Acura 881
8. Saab 875
9. BMW 873
10 Oldsmobile

OTHER NOTABLES:
13. Porsche 864
15. Honda 859
17. Toyota 849
22. Mercedes-Benz 839
30. AUDI 823
34. Volkswagon 787
37. Suzuki 745 - LAST PLACE

Industry Average score: 843

PhilMason

yeah, that sounds about right ha ha

MaxHedrm

If not a bit high.

garreTTk

Why am I not surprised?!?!

nansaidh

like 60 or so (if by my call-back scores alone!).

JohnLZ7W

Maybe 'cause you had to drive 400 miles to get decent service? Still waiting for my survey call

John P. (TT 225)

There you have it. That's what they get for not addressing all the dealer BS.

joe@vwvortex

Hmm Audi at #30 and VW at #34 out of 37 - they got lucky!

sofTTware

We have a '99 RX-300 that has been 99.8% trouble-free and the three times that it has been in the shop have been just normal maint. The whole service experience at the dealer has been excellent. I get surveys from Lexus HQ and calls from the dealer and Lexus HQ after every service appt! Also, these cars just don't break.

Audi at #30 is not consistent w/ my 01' TTR 225 and '00 A6 2.8 experiences. While I have had a few issues, in general my ownership experience and dealer experience (The Exchange Highland Park, IL) has been very, very good for both vehicles and nothing like some of the horror stories I read about on this forum.

Knock on wood ... my TT has been perfect with the exception of the DV @ 4k miles; I drive it very hard all the time but it is not mod'ed (not that I think the car can't take it but I just have not gotten around to doing what you guys have done to your TT's). I had a '92 Q 100CS before the A6 and also had a very positive experience with it right up to when I traded it in at over 120,000 miles.

Vidd

See later post:

https://forums.audiworld.com/tt/msgs/648281.phtml

hehe