adminisTerTurbo

so 3 weeks ago i take the car in to get CV boot, shift boot, and lat. accel sensor fixed. i tell them what code was thrown for the lat sensor. they see it too. they agree, they order the part, they fix it, i pay my $50. well it's still not fixed. so i take it back, they say oh well we replaced a different sensor. but now the lat sensor needs replaced....duh, i told you that from day one and you agreed. so today they finally fixed the right sensor and tried to charge me another $50. i asked them why, he said b/c it didn't get fixed the first time. yeah, i know b/c the DEALER didn't fix the right sensor, and i'm not paying for your mistake. they argued for 15 minutes about how it was a separate trip. i finally proved my point and didn't pay. bastages.

XCLR8TT

"Oh, you wanted the lat sensor replaced? We thought you wanted to know what the code meant."

MCPaudiTT - DEFCON 1

again... I knew I should have asked for the old parts back.

adminisTerTurbo

if they would just listen to us

roadyTT

Right on...next time make them show you proof that the "other" sensor was broken

kodeTT

a $50 deductible eats into it...and any excuse to stretch it out is in their best interest.

AchTTung--Vollgas

Nice...

TTschwing

Dealers operate on a term called "Service Absorption".....100%, which is the goal, means 100% of all dealer expenses are covered by service dept. profits. At that point Sales and Parts are the gravy...

kodeTT

yup...to put it bluntly.