TT (Mk1) Discussion Discussion forum for the Mk1 Audi TT Coupe & Roadster produced from 2000-2006

AUDI CUSTOMERS BEWARE

Thread Tools
 
Search this Thread
 
Old 05-16-2001, 07:11 PM
  #31  
New Member
Thread Starter
 
Nanc4Scott's Avatar
 
Join Date: May 2001
Posts: 15
Likes: 0
Received 0 Likes on 0 Posts
Default Re: Road Service Delays...

My problem is not with AAA. My problem is that I had to tell the person at Audi Roadside Assistance my Vin number, Name, Address, State and Type of Car over, over, over and over again and she still couldn't get it right...after 20 minutes on the phone with her.
Old 05-16-2001, 07:50 PM
  #32  
Junior Member
 
QuaTTrochick's Avatar
 
Join Date: Jun 2000
Posts: 1,125
Likes: 0
Received 0 Likes on 0 Posts
Default We have purchased 5 Audis from the second dealership...

you took your car to and have always received excellent care from their service department. I can understand your frustration after the roadside service taking so long then the first dealership not fixing it but University should be able to fix your clutch, it's not rocket science. Ask to have Mike Kershaw look at it, he's the best mechanic they have on staff. As far as the body damage, accidents happen...it's unfortunate that it happened to you after all that you have been through. Russ in the body shop is very understanding and they will repair the car so that you'll never know it happened. If you continue to have problems, ask to speak to Rob Will, he's the owner and he has an open door policy. University is remodeling and they are very short of space, that may be why they want to charge for storage. I hope you can work things out and can start enjoying your car without worries.
Old 05-17-2001, 03:19 AM
  #33  
Junior Member
 
Kurt's Avatar
 
Join Date: Mar 2000
Posts: 702
Likes: 0
Received 0 Likes on 0 Posts
Default User error: Replace user and press any key to continue. Service people like that really

are a pisser. I probably would have lost it after the second time.
Old 05-17-2001, 03:22 AM
  #34  
Member
 
rollerskate's Avatar
 
Join Date: Jan 2001
Posts: 2,077
Likes: 0
Received 0 Likes on 0 Posts
Default I may be wrong, but...

my assumption is that the person at "Audi Roadside" is actually the person at "AAA" who is under contract to serve Audi. so you're getting no better or worse than the run of the mill AAA response, and the blame still resides with AAA, not Audi. but I could be wrong - I'd be interested if anyone knows how the thing is really set up...
Old 05-17-2001, 04:40 AM
  #35  
AudiWorld Senior Member
 
JES TT's Avatar
 
Join Date: Dec 2000
Posts: 964
Likes: 0
Received 0 Likes on 0 Posts
Default No problem here yesterday. One call, 15 min...AAA was here. Just took us 45 min to get the Damn ..

Spare tire out of the clutches of the trunk. I am going to start a thread on this topic. Look Up.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Mdkellys
Q7 MK 1 Discussion
17
07-19-2009 02:35 PM
Wowdi
A8 / S8 (D3 Platform) Discussion
34
12-23-2006 07:38 AM
Quattrings
TT (Mk1) Discussion
1
11-11-2002 12:54 PM
OTOF
TT (Mk1) Discussion
30
06-28-2002 07:15 AM
crabman
TT (Mk1) Discussion
4
07-10-2001 09:05 AM



Quick Reply: AUDI CUSTOMERS BEWARE



All times are GMT -8. The time now is 06:18 AM.