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AWFUL customer service from world impex.....

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Old 12-13-2005, 01:17 PM
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Default AWFUL customer service from world impex.....

i ordered a "new" refurbished MAF and they shipped me the wrong part. After receiving the wrong part from them, i shipped the maf back and they told me the correct part was shipped out. While all of this shipping back and forth was going on, the price for the MAF went up, and they refused to give me the price that i was orginally charged, and never shipped the correct MAF, and did not notify my of this. The charge was still on my car, and the part was never sent to me. When i told them that when i ordered the part from them the price was what i paid, they said that they would not honor that price and the new price is 50 dollars more than what i paid. F.U. world impex. thanks for the long wait for nothing...
Old 12-13-2005, 01:27 PM
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Default Very Poor Customer Service if they shipped what you didn't order

If you accidentally ordered the wrong part number then I'd understand. But if you ordered the right part and they shipped the wrong one then that is very poor.

Thanks for the info though, something to keep in mind for any future orders I may make. I'll probably make them elsewhere.
Old 12-13-2005, 01:36 PM
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Default I've gotten very good customer service from Joey and Jimmy. They got me brake pads in a hurry one

time and I just picked up an MAF there and it was the right one with no problems.
Old 12-13-2005, 01:40 PM
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the correct part was ordered the first time..as per the confirmation number they gave me
Old 12-13-2005, 01:41 PM
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first issue i've had, but this is rediculous.....
Old 12-13-2005, 01:47 PM
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Default I'm not clear on whether YOU ordered the wrong part or not.....>

<ul><li><a href="https://forums.audiworld.com/tt/msgs/1399047.phtml">https://forums.audiworld.com/tt/msgs/1399047.phtml</a</li></ul>
Old 12-13-2005, 01:50 PM
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talk to them, give them a chance to make it right. They have a great rep, locally. I hpe they wakeup
Old 12-13-2005, 03:11 PM
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Default FWIW I've ordered from World Impex many times, and once they shipped the wrong part

ordered the TT CV boot part number and they shipped some VW boot, I think a 357 part number. Definitely not what I ordered.

But for the most part they have been fine. Maybe a little slow sometimes.
Old 12-13-2005, 04:32 PM
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What Steve says, the D MAF is for the early ATC 180s..
Old 12-14-2005, 05:23 AM
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that was the pn on what arrived...not the one i ordered. which is why it got sent back..


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