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Customer "service" called to probe me, no doubt in response to the poor rating I gave them when

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Old 07-15-2002, 11:02 PM
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Default Customer "service" called to probe me, no doubt in response to the poor rating I gave them when

Audi called after my last service. The lady was really nice & profusely apologized for all my troubles. She told me the service manager would call me the same day .. or the next to resolve my problems.

I was really impressed! Well its been a week & the service manager hasn't call be back. Should I continue to hold my breath ;-p good thing Audi doesn't run the 911 service ;-p so sad..
Old 07-16-2002, 05:22 AM
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I've NEVER given my dealer a perfect rating... sometimes they call back, sometimes not
Old 07-16-2002, 06:13 AM
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You mean the punishment we get for a poor rating is to get probed?!? Yikes!
Old 07-16-2002, 07:35 AM
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Hmmm... so customer service reps are aliens! That explains the "I don't understand the problem" BS.
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