last straw from rector audi
11-27-2000, 08:01 AM
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last straw from rector audi
i've had ongoing problems with rector audi,
no return calls, poor quality service, and last visit,
they stripped the oil pan threads when changing the oil.
but now, they've really done it.
a few months ago when i brought my car in for 15k service
they had to keep the car overnight (no, they didn't tell
me untill i called at 4pm). they arranged for enterprise rentacar
to get me a loaner. well........
my last amex bill has the charges for that loaner because
rector has not paid thier bill to enterprise in 3 months.
of course, "the person i need to speak with" is out sick,
and the manager is on vacation.........
definitely the last straw.
no return calls, poor quality service, and last visit,
they stripped the oil pan threads when changing the oil.
but now, they've really done it.
a few months ago when i brought my car in for 15k service
they had to keep the car overnight (no, they didn't tell
me untill i called at 4pm). they arranged for enterprise rentacar
to get me a loaner. well........
my last amex bill has the charges for that loaner because
rector has not paid thier bill to enterprise in 3 months.
of course, "the person i need to speak with" is out sick,
and the manager is on vacation.........
definitely the last straw.
11-27-2000, 08:03 AM
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Go down to Carlsen in Palo Alto for your servicing.
They're much more reliable: plus, they're a very large Porsche dealer/service center as well, so they're used to dealing with nice cars and not f**king it up!
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