Leather seat saga...frustrating dealer service
09-10-2002, 12:05 PM
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Leather seat saga...frustrating dealer service
I posted a few weeks ago about my Ebony leather seats discoloring after the second day. Well it's in the shop today and I got called to tell me my car will be ready later this afternoon. Well I got called again to tell me the upholstry shop installed the seat covers before they noticed that it was the wrong part. Mine are all leather and they installed leather with a cloth back. Didn't figure it out until the went to put on the passenger side after they'd already done the driver side. I told them I didn't want to take a rental and I'd just drive it til my seat covers came in. I haven't even owned the car long enough to make a payment. Frustrating...
09-10-2002, 01:48 PM
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Re: how did the leather discolor in one day?
I have no idea. I basically drove it home the first evening then the next morning drove to Pleasenton from Oakland and noticed where the vertical and horizontal seams meet, there was discoloration. Almost like you could see a different color under the Ebony. My son was in the passenger seat and it was more visible on his side but the splotches were bigger on the driver side.
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09-10-2002, 01:51 PM
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Re: Well at least they are doing both - they only did one on mine and they don't match!
It's amazing how we can make each other feel better by hearing someone else have it worse. It must be some human charactor flaw.
09-10-2002, 03:57 PM
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hehe - yup - and to make you feel better - they messed up all the
plastic trim peices as well - i'm waiting for my THIRD side panel trim peice - they broke the other two trying to install them!
