ellioTT

First off, Metro is out. Too far and I've never heard anything good about them.

Second, I didn't buy my car from any of our local dealers. (Didn't want to pay over MSRP and didn't want to buy the car they decided to order).

I know that Brad (yes, you Brad) likes Mira Mesa Audi and recommends them for service. But they are a little bit farther away for me than Hoehn Audi would be. So I guess my questions are:

1. Does anyone have anything negative to say about Mira Mesa Audi?

2. Does anyone have anything positive to say about Hoehn Audi?

3. Do they give you a loaner car?

4. Do you think it would **** off their service manager if I sent them an e-mail or gave them a list of things I want them to address and supplied them with the relevant TSB numbers?

5. Do you trust them to put the God awful expensive Mobil 1 into your car and not their 1983 Ford pickup?

6. Should you bribe them with a case of cheap beer?

7. Do they have any Azteks I could pee on?


Any comments would be appreciated (well, not ANY comments).

Thanks!

TP

I've had my TTqR serviced at both Miramar Audi and Hoehn. Based on MY experience alone, here are a few answers:

1. Service always takes at least twice as long as quoted at Miramar. Their paperwork department is severely f***ed up. No loaners for routine service, but the do have a shuttle service.

2. Hoehn is very courteous, but service is decent at best. Routine service and minor adjustments ended up taking 3 days. After making an appointment a few weeks in advance, they didn't even look at my car on the day I scheduled. Then it wasn't ready on time.

3. Hoehn loans Honda Civics.

4. Don't waste your time sending Hoehn an e-mail. Their website has a feature where you can request a service appointment. I completed the information a few days ago and haven't received any response. Give 'em a call and make sure you and they document everything.

5. I trust both of them to put in the Mobil 1 that I bring with me.

6. Bribe? Sure - It can't hurt. I know a few others have and I suppose it works. I, however, don't believe in bribing people to DO THEIR JOB. Properly recognizing and thanking them for service "above & beyond" is certainly appropriate, but I have yet to see that.

7. I wouldn't **** on an Asstek because it might belong to your service guy.

ellioTT

I also don't think you should have to bribe someone to do there job but I also believe everyone should take pride in doing his or her job well. Unfortunately not enough Americans do. Too many think pride is a group of lions and honor is something you call a judge. Oh well, I'll have to play it by ear when I start dealing with the service manager.

You're right about the Aztek. I'll just have to go and find the Pontiac dealer ;-)

tt-3

Used to live in San Diego. MM Audi in its previous incarnations...used to pay attention to only the Ferrari's & others high end car. My Afla Romeo was not really important to them.

I tried to negotiate a TT thu them by ways of internet shopping a couple of months ago, ...the salesman say one thing. The management calls a day later & tries to weasel out of a CONTRACT!

Hoehn Dealership excellent dealership overall. We help my sister negotiate a Honda & she's had it serviced there. Pleasant experience overall.