Update: The AoA Response (email inside) - plus I'm waiting to see if Bell Audi contacts me back
07-19-2004, 08:55 AM
#1
New Member
Thread Starter
Join Date: Feb 2003
Posts: 391
Likes: 0
Received 0 Likes
on
0 Posts
Update: The AoA Response (email inside) - plus I'm waiting to see if Bell Audi contacts me back
<b>Email from AOA:</b>
Dear Michael:
Thank you for contacting Audi of America.
We greatly appreciate you taking the time to share your information with us and we sincerely apologize for your unfortunate experience at the Bell Audi dealership. We welcome feedback from our customers, especially if it concerns our dealers, so your information is particularly important to us.
To that end, your note has been forwarded to the appropriate individuals at Audi Customer Relations. If you would like to add anything, or wish to discuss your dealership experience personally with them, please call them at (800) 822-2834, option 3. They are available Monday through Friday between 8 a.m. and 10 p.m. eastern time.
Thank you for allowing us to be of service to you. If we can provide you with any additional information, please don't hesitate to write us again.
Marjorie
AudiTalk
------------------------------------------------
<b>Email from Bell Audi (automated I hope LOL):</b>
Dear Customer,
This is Robert Ski. I'm Internet Manager at Bell Audi. Thanks very much for your
interest in the 2002 Audi. In order for me to reply to your request as quickly
and effectively as possible, please let me know what phase of the vehicle search
you are in:
1.I have fully researched the Audi product line and am requesting a quote. I'm
ready to take delivery within the next 72 hours. Please contact me immediately
to finalize my choice.
2.I'm currently researching vehicles. Please contact me with more information
about the 2002 Audi. I'll probably be ready to make a decision within the next
two weeks.
3.I've just started my vehicle search. Please contact me with more information.
I'll probably be ready to make a decision within the next 30-45 days.
I'll contact you shortly to review your request and discuss how you'd like to
proceed with the process of selecting your vehicle. Please don't hesitate to
contact me if you have any questions or have additional information that could
help me assist you with your search. You can reach me by calling 732-388-2800.
Once again, dear Customer, thanks for your interest. I look forward to speaking
with you soon.
Robert Ski - Internet Manager - Bell Audi.
--------------------------------------------------
Well I will update whenever I get some response and share it here.
- Mike
Dear Michael:
Thank you for contacting Audi of America.
We greatly appreciate you taking the time to share your information with us and we sincerely apologize for your unfortunate experience at the Bell Audi dealership. We welcome feedback from our customers, especially if it concerns our dealers, so your information is particularly important to us.
To that end, your note has been forwarded to the appropriate individuals at Audi Customer Relations. If you would like to add anything, or wish to discuss your dealership experience personally with them, please call them at (800) 822-2834, option 3. They are available Monday through Friday between 8 a.m. and 10 p.m. eastern time.
Thank you for allowing us to be of service to you. If we can provide you with any additional information, please don't hesitate to write us again.
Marjorie
AudiTalk
------------------------------------------------
<b>Email from Bell Audi (automated I hope LOL):</b>
Dear Customer,
This is Robert Ski. I'm Internet Manager at Bell Audi. Thanks very much for your
interest in the 2002 Audi. In order for me to reply to your request as quickly
and effectively as possible, please let me know what phase of the vehicle search
you are in:
1.I have fully researched the Audi product line and am requesting a quote. I'm
ready to take delivery within the next 72 hours. Please contact me immediately
to finalize my choice.
2.I'm currently researching vehicles. Please contact me with more information
about the 2002 Audi. I'll probably be ready to make a decision within the next
two weeks.
3.I've just started my vehicle search. Please contact me with more information.
I'll probably be ready to make a decision within the next 30-45 days.
I'll contact you shortly to review your request and discuss how you'd like to
proceed with the process of selecting your vehicle. Please don't hesitate to
contact me if you have any questions or have additional information that could
help me assist you with your search. You can reach me by calling 732-388-2800.
Once again, dear Customer, thanks for your interest. I look forward to speaking
with you soon.
Robert Ski - Internet Manager - Bell Audi.
--------------------------------------------------
Well I will update whenever I get some response and share it here.
- Mike
07-19-2004, 09:17 AM
#3
New Member
Thread Starter
Join Date: Feb 2003
Posts: 391
Likes: 0
Received 0 Likes
on
0 Posts
(UPDATE) Bell Audi called me and left a message......
The Sales Manager at Bell Audi called me:
This was the message I received:
Mike,
This is ........, the sales manager over at Bell Audi. I received your email on your bad experience and I am extremely concerned. Please call me back at ........... ext ....
--------------------------------------------
I'll return his call at lunch and let you guys know what happened. What do you guys think?
- Mike
This was the message I received:
Mike,
This is ........, the sales manager over at Bell Audi. I received your email on your bad experience and I am extremely concerned. Please call me back at ........... ext ....
--------------------------------------------
I'll return his call at lunch and let you guys know what happened. What do you guys think?
- Mike
Thread
Thread Starter
Forum
Replies
Last Post
Ray Calvo
A4 (B5 Platform) Discussion
8
10-16-1999 06:49 PM
Josh
A4 (B5 Platform) Discussion
0
11-20-1998 06:50 PM