GuilTTy

I'm having my DV replaced tomorrow (along with Winter tire mounting and Bose re-coding) and just learned that my dealer will only provide me w/ a loaner if I pay $25/day for it.

Is that standard practice for Audi or is it a dealer by dealer determination?

What have your experiences been?

avangogh

Most dealers, if you purchased the car from them will provide a loaner

o2bnme

...from them. They said that they didn't have to pay for it anyway.

Chuck

I had a nice quattro A6 2.8 while my car was in Houston, and a Passat the time before; both times, no charge.

GuilTTy

I could understand if the work was strictly non-warranty related but that's not the case.

Hmmmm...

Wennch

as I specify when making my appointment. It takes a bit longer to book, but its worth the wait. They also have a shuttle service should you chose that route. I'd make a stink...or find another dealer if possible.

AkRascal

Same situation here....

rsjames

when I took my car in for 15K service/DV replacement/fuel gauge repair. This at a dealer from which I did NOT buy the car. It's a Neon, but you can't have it all.

They didn't even respond when I requested the new 911 Turbo sitting on the showroom floor as a loaner...

225TTR

Same here. I thought a loaner was part of the Audi deal. (BTW, even Mazda gives loaners for Miatas.)

TTRUBLE

Wife's A6 in or gas gauge recall.