John TT

needless to say, they're probably a little overworked, but doing the best that they can

tks

Your right facts are facts...the question is do we have all of them? (nt)

JMaTT

nt

mlb

And my TT just arrived at the Dealer today! I GOT THE CALL - will likely have to wait until monday to pick it up. Build Week 33, at Houston on 9/23, at dealer on 10/8.

DennyA

Scott, having lived in Chicago, the plural (and often singlular) of "you" is "youse." :-) (nt)

Jeff

You sound like my six year old waiting for Santa! If you want a BMW 3 series...help yourself! If you want a TT, patience is required. As you know, the TT demand far exceeds current production capabilities. (BMW wishes it had the same problem for their 3 series). Furthermore BMW sold 78,000 cars in the US for the first 6 months of '99, Audi sold 28,000. BMW's distribution centers are used to more volume. AoA continues to set sales records month after month with all its' models; with growth comes growing pains. By calling Audi of America to inquire on the whereabouts of "your" TT don't you in effect slow the process? I doubt AoA has a dedicated staff member to answer the "where's my car" questions from retail customers. Every time these calls come in, it takes the staff member away from their normal responsiblities...maybe this staff person fills out customs forms but cannot do so because they spend half their day dealing with calls from impatient retail customers. Yes,I want my car too, but I don't think calling Audi will get it here any quicker.

SAF

Of course I'm <i>in</i> Houston, but they processed it and had it out in 3 or 4 days.

JMaTT

Answer the question: Is 6 weeks reasonable for ANY car company under ANY circumstance?

As for the rest of your post....Yes, Audi has customer advocated who do this specifically. I suggest you talk about things you know about before spouting off and calling someone a 6 year old.

JMaTT

You obviously failed logical argument 101.
You say BMW wishes it had the same problem (demand for the cars) as Audi, and then you point out BMW sold 50,000 more cars than Audi?
Are you just clueless?

JMaTT

You doubt calling has an impact? Did you read KOO's post on this topic? In that case, bringing the delay to light got some dealer action and the car. Of course, I'm not sure you have read many posts here.