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Freezes up during auto-scan

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Old 10-08-2009, 07:28 PM
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Default Freezes up during auto-scan

Just downloaded newest update on my Dell laptop and was doing an auto scan on my '06 A8 SWB sport- froze up at the radio controller stage- mouse wouldn't work, control-alt-delete did nothing. Turned off computer and then back on- tried again and it froze again about half way thru the auto scan.
Any ideas?
Old 10-09-2009, 07:57 AM
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What version of Windows?

Make sure that power management on your PC isn't shutting the USB ports down.

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Old 10-09-2009, 05:11 PM
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Windows XP- HP laptop not a Dell. Intel Centrino
Old 10-09-2009, 05:48 PM
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Device Manager _> USB Root Hub -> Properties -> Power Management. Uncheck "Allow Windows to turn off this device to save power" and do this for each USB Root Hub.

More suggestions here:
http://www.ross-tech.com/vag-com/faq_2.html#2.5

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Old 10-09-2009, 07:23 PM
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Thanks- your support after the sale (had a VAG-COM for years!) is second to none!
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